skip to Main Content

Keep a close watch on what is important!

NMSeKeeper Network Monitoring System (NMS) provides proactive management capabilities by continuously monitoring the critical services, hardware and performance of your systems. Based on broad compatibility and a powerful alerting engine, eKeeper NMS can monitor any type of networking device (server, router, printer, etc.) and provide instantaneous alerts if any monitored system exceeds the defined thresholds of normal operation.  If any thresholds are exceeded, the built in alerting engine takes over and notifies the configured recipients of the abnormal condition.  eKeeper personnel can be configured as the designated recipient of the alerts or you can designate your own alert recipients.  The alerts can be delivered in a variety of fashions from text messages to email and pagers regardless of who is configured as the designated recipient.

eKeeper made us money during tax season this year. After having daily internet outages, we signed up for their monitoring service. They were able to isolate the issue with our equipment and resolve within a few days.
—Scott Houser, C.P.A.

Additionally, contingency plans can be created to ensure a chain-of-command in the alerts received.  If an alert is sent out and goes unacknowledged, the eKeeper NMS alerting engine can be configured to alert other recipients as well.  This ensures that no critical alert goes overlooked or unattended, possibly creating a system outage.

If you are interested in learning more about eKeeper Network Monitoring System, please contact us and we will be happy to discuss how our system can help you increase the reliability and availability of your systems.

Network Monitoring Advantages

  • 24 hours/ 7 days a Week Remote Monitoring
  • Automated Alerting and Notifications
  • Immediate Issue Response
  • System Performance Reports
  • Exception Reports
  • Event and Security Reports
  • Broad System Coverage

NETWORK MONITORING F.A.Q.

How are systems monitored?

We provide a hardware VPN router that is the basis of our secure connection to your system.  Once the router is in place, we use a variety of industry standard technologies (such as SNMP,Syslog, etc.) in combination with our eKeeper NMS agent software to gain full visibility into the health and performance of your systems.

Are alerts configurable?

Yes – Our alerting engine is fully configurable.  Alerts can be sent to our network operations center (NOC), your staff, a third party of your choice or a combination of destinations.

What is included in the monthly reports?

Our monthly reports include a variety of metrics, depending on the device being monitored.  For network infrastructure devices, port & bandwidth information is included.  For servers, we include performance data (disk & CPU usage, memory usage, etc.) as well as detailed event log information, ordered by event severity.  This quickly creates a clear picture of how your systems are performing and the areas that need attention right away.

CENTRAL PHILOSOPHY

cert-dell
cert-symantec
cert-cisco
cert-microsoft
cert-microsoft-sb

SYSTEM & HARDWARE SUPPORT

Operating Systems

Windows 2003 Server
Windows 2008 Server
Windows 2012 Server
Windows XP Professional
Windows 7 Professional
Windows 8 Professional
Small Business Server
Novell Netware 4.X
Unix
Linux

Hardware

Routers
Firewalls
Switches
VoIP Systems
Printers
UPS Units
Dell Servers
IBM Servers
HP Servers
NAS/SAN Devices

Software

Anti-Virus Applications
Backup Applications
Power Protection Applications
Microsoft Exchange
Microsoft SQL Server
Microsoft IIS
Apache
Any System Process or Service
Any SNMP-Compatible Application