EKEEPER Help Desk (HD)

Streamlining the operation of your technology is the cornerstone of
creating highly reliable systems yet, on a daily basis, users do have
issues that need to be addressed. Who handles those issues for you
now? E
KEEPER’s Help Desk (HD) is a robust IT support division that
provides direct access to world-class IT support professionals –
24 hours a day, 7 days a week. With flexible support plans, E
KEEPER
can tailor a support plan to best meet your needs. No more self-service
support, no more hourly billing rates, no more question marks.


 

Features:

·          24/7 web-based, phone and/or on-site support

·          World-class IT Engineers & Support Professionals

·          Flexible service level agreements & response times

·          Automated knowledge management for quick resolution